Privacy Policy
Privacy Notice
The website and/or Web Portal www.erbolario.gr (hereinafter referred to as the "Website") has been created by the company under the name "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A.", having its registered office in Acharnes, Attica (Postal Code 13671), registered with the General Commercial Registry (GEMI) under GEMI no. 001768701000 and Greek TIN 094431647, Tax Office D.O.Y. FAE OF ATHENS (Tel.: 2106233200, contact email: marketing@papanikolopoulos.gr) with the aim of providing information regarding L'Erbolario products for its visitors/users (hereinafter the "Users").
The company "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." is the Data Controller of your personal data collected through the use of the Website, in accordance with the General Data Protection Regulation 2016/679 of the European Union (hereinafter referred to as the "GDPR") and Law 4624/2019. This notice provides you with information on the type of personal data we collect, the manner and the purposes of data processing, the third parties with whom we share these data, and your rights in relation to your personal data.
Which Personal Data Do We Process?
1. Simple Browsing on the Website:
Technical information collected during your visit to the Website, including IP address, date and time of visit, browser type and operating system, device model, as well as other information collected via cookies and similar technologies, which pertain to the analysis of your browsing activity on the Website.
2. Registration as a Member on the Website:
The personal data we collect and further process when you register as a Member on the Website include:
Full Name
Contact details, such as phone number and email address
Technical information collected during your visit to the Website, including IP address, date and time of visit, browser type and operating system, device model, as well as other information collected via cookies and similar technologies, which pertain to the analysis of your browsing activity on the Website.
3. Subscription to the Newsletter
The personal data we collect and further process when you subscribe to the Newsletter include:
Email address
Technical information collected during your visit to the Website, including IP address, date and time of visit, browser type and operating system, device model, as well as other information collected via cookies and similar technologies, which pertain to the analysis of your browsing activity on the Website.
Why Do We Process Your Personal Data?
In the context of using the Website, "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." processes your data for the following purposes and based on the following legal grounds:
Α. Legitimate Interest
"PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." processes your data to ensure the seamless, proper, and secure operation of the Website, maintain data backups, and generally address issues related to business continuity.
Additionally, the company manages any general communications received from you to respond to inquiries about the Website's functionality.
Β. Consent
If you do not use our services but wish to receive newsletters from us, you may opt-in to subscribe to this service via a designated field on the Website. Upon your consent, we will process the email address you provide for informational and promotional purposes regarding our Business. You may withdraw your consent at any time, either by clicking the "unsubscribe" link at the bottom of each such communication or by submitting a request using the contact details provided in the relevant section below.
C. Performance of a Contract
If you create an account on the Website, the legal basis for processing your data is the contract established between us to provide access to the members-only online area (digital service).
With Whom Do We Share Your Data?
To best achieve the aforementioned processing purposes, "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." shares your personal data with the following categories of partners:
Website support and management companies, such as MSCOMM and BLULAB, as well as any other administrative, judicial or public authority or any other legal or natural person to which "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A.", by law or by court order, is legally obligated or has the right to disclose such data.
"PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." has taken all necessary measures to ensure that its personnel and partners are specifically authorized for these purposes and are fully bound by confidentiality and legal obligations related to the collection and further processing of your data.
How Does "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." Protect Your Data?
The company has taken all appropriate technical and organisational measures, in line with technological standards and applicable laws and regulations, to ensure that the processing of your personal data, whether by the company itself or by third parties on its behalf, is lawful, appropriate and ensures an appropriate level of security to prevent any unauthorized or accidental access, processing, deletion, alteration or other misuse of your data.
What is the retention period for your personal data?
Your personal data processed by our company will be retained for as long as necessary to fulfill the purpose of each processing activity. Once this purpose is completed, the data will be deleted unless otherwise required by law or necessary for the establishment, exercise, or defense of the company’s legal claims.
Specifically, your data collected for the purpose of your subscription to our newsletter will be retained until you withdraw your consent.
What are your rights?
In any case, we would like to inform you that, under the applicable laws, you have the following rights, which you may exercise after verifying your identity:
the right of access to your personal data and to information related to the data processing;
the right to obtain the rectification of inaccurate personal data concerning you or to have incomplete personal data concerning you completed;
the right to erasure ("right to be forgotten");
the right to restriction of processing in the cases expressly provided by law;
the right to data portability, i.e. the right to receive the data concerning you in a structured, commonly used and machine-readable format (e.g. USB) or to transmit the same to another controller;
the right to object to the processing of your personal data based on our legitimate interest as per the above;
the right to withdraw your consent directly and free of charge.
You may exercise any one of the above rights by means of a written request to "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." which we undertake to reply within one (1) month from receipt. The above time limit may be extended to two (2) further months, considering the complexity of your request, and the number of requests in general.
Contact details:
For any question, clarification or request with regard to the protection of your personal data in connection with the operation of the Website, you can contact us via email at: marketing@papanikolopoulos.gr.
If you believe that your personal data protection rights have been violated, you also have the right to file a complaint with the Hellenic Data Protection Authority (HDPA) using the following contact details: complaints@dpa.gr | 1-3, Kifissias Ave., 115 23 Athens | 210 6475600 | www.dpa.gr .
Age
Users may access and use the Website exclusively for personal, informational, and non-commercial purposes. By using the Website, the User agrees to the Terms & Conditions of Use (the "T&Cs"). By accepting the T&Cs, the User confirms that they are eighteen (18) years of age or older. If the User is under eighteen (18) but older than thirteen (13), they may use the Website’s services only under the supervision of a parent or legal guardian who accepts these T&Cs. Failing this, "PHARMAKAPOTHIKI AP. PAPANIKOLOPOULOS S.A." shall have no liability for such use.